
Frequently Asked Questions
Is the metal filter suitable for all types of tea and infusions?
Yes, the metal filter is designed to work well with most teas and infusions. From large leaf green tea or oolong to chamomile, hibiscus, or rooibos infusions, you can brew them effortlessly. For very fine herbs, such as finely crushed dried mint, some residue may escape, but nothing that detracts from the experience. The benefit is that you can easily vary and explore new flavours without needing additional accessories.
Does the metal filter release particles or alter the taste of the tea?
No. The filter is made of food-grade stainless steel, so it won't alter the taste or release any harmful particles. The mesh is fine enough to hold small leaves while still allowing the natural aroma of the tea to circulate. If you notice any residue at the bottom, that only happens with very fine herbs, but it is completely harmless and even common in more artisanal infusions.
Is it possible to use the mug for coffee or other drinks besides tea?
Is it possible to use the mug for coffee or other drinks besides tea?
Is the filter cup a good gift option?
Yes, it's an excellent choice for a gift. It combines minimalist aesthetics, practicality, and durability, making it more than just a mug. It's a versatile present that pleases both those who already appreciate tea and those who are just starting to explore this habit. Furthermore, it conveys care and attention, because it's not just beautiful, it's also functional and sustainable.
How we prepare your orders
For us, all orders are special. We prepare everything with great care. But always in reused boxes/materials.
After receiving the order, we separate the items (and check if any are out of stock). If everything is okay, we proceed to packing (all with materials left by our customers or from orders we receive from suppliers). If any item is out of stock, we will contact you with various options.
Shipments are made by CTT Express and you usually receive either a message or an email indicating the estimated delivery. Then it's time to open your order, confirm that everything arrived well, and enjoy the items.
If you wish, and it's very important to us, please leave your feedback. We hope you enjoy it as much as we do!